Extinguishing a crisis that engulfed an acoustics company

In the wake of the Rhode Island nightclub fire that killed dozens of concert-goers the New York Times named an acoustics manufacturer as a possible source of the material that appeared to burn so quickly.

Other Case Studies

Addressing food safety concerns for a major restaurant chain >



| Crisis and Critical Issues Management

Although hopefully unique to you, dealing with crises is an everyday thing for us. Smart organizations make the most crucial crisis decisions before their reputations are at risk. They prepare because they may have only one chance to do and say the right things.

Our seasoned Crisis and Critical Issues Management team’s first piece of advice to clients: Start managing your risk today. We can help you build a comprehensive pre-crisis plan.

We also handle the unexpected. And we do it all day and all night through our PR Crisis Line (1-877-PR-ER-911).

Examples of crises we’ve handled include:

  • Product recalls
  • Church-based sexual abuse allegations
  • Attorneys general investigations for records irregularities
  • Disgruntled former employee lawsuits
  • Worker death from job-related accident
  • Insider trading and securities fraud
  • Employee lawsuits, such as sexual harassment and discrimination
  • High-profile medical malpractice lawsuits
  • Investigations of e-coli contamination

Creative and Interactive

We help companies express their distinct personalities through memorable print, video and online communications.
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